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General information |
Before placing an order or requesting for quotation
we recommend to read the points below carefully.
Should any unanswered question remain, please
contact us via the possibilities indicated on the
Contact page, we will be glad to assist you. |
1. Origin
of goods, quality, CE guidelines, guarantee, repair
services |
All
machines and accessories shown on our website were
made by high quality Chinese (or Taiwanese) manufacturers. Our
partners have long experience in supplying their
products to West-European and North-American
customers, therefore they can cope with the relevant
regulations. Machines - where applicable
- are built according to CE guidelines.
In
accordance with the effective Hungarian law we grant
1 year guarantee for all of our products counting
from date of purchase or date of commissioning, if
it can be proved unambiguously. For machines, where
installation and test-run is needed prior to
commissioning, stipulation for the guarantee is that
installation and test-run are done by Ferrobi Ltd.
Guarantee and over-guarantee repairs are completed
by our own workshop. |
2.
Ordering |
We accept orders only in writing and after receiving
the advance payment, see point 3. For large value
orders we prepare separate contracts. |
3. Payment terms |
The
following methods are available for payment:
Prepayment: the whole amount will be paid in
advance when ordering, in HUF, EUR or
USD currencies. In this case we give 2 %
price discount from the total net value of the
invoice. This method helps to avoid exchange
rate fluctuation risks when paying in HUF or EUR.
Part-payment: 30 % in advance upon ordering, 60
% after departure from China port, 10 % after
receipt of goods (in case of heavy machinery after
completed installation and test-run in customer's
workshop).
Due
to our USD based import prices and to the risk
arising from the exchange rate fluctuation, the
part-payments shall happen as follows:
HUF: in case of Hungarian Forint based prices
the actual part-payment will be calculated based on
the actual list price (A-D columns).
EUR:
If customer wants to pay in Euro, all part-payments
shall be corrected according to the actual EUR/USD
exchange rate.
USD: In case of contracts concluded in USD
the amounts of the part-payments are not changing.
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4. Price discounts |
Price
discounts can be given in the following cases:
- when a
customer orders at least two machines at the same
time
- for
returning customers
- in
case of certain payment methods when exchange rate
has been changed favorably
- for
retail traders
- in
case of other convincing reasons...
The
extent of the price discount will be fixed in our
offers/contracts.
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5.
Delivery time |
Arrival of the goods to our warehouse takes usually
3-4 months after placing the order. In special cases
we indicate the actual ETA in our offer. |
6.
Delivery, installation, test-run |
Machines:
Our
prices are FCA Szekszárd prices. For all machines,
where the test-run may be carried out at Ferrobi's
workshop, our prices include the cost of the
test-run.
Regarding the delivery, installation and test-run in
customer's workshop a separate agreement shall be
concluded.
Accessories:
Except of very rare cases, accessories we deliver
only together with machines.
These
items may be taken over in one
of our reference workshops (in Szekszárd or in
Budapest) free of freight charge, or a door-to-door
delivery can be requested via courier or
conventional mail, or direct delivery against actual
freight rates. |
7.
Mistypes, errors etc. |
Despite
our utmost efforts it can happen that our pages
contain mistypes, mistakes, errors, broken links or
even misunderstandings. In rare cases also our
partners may modify their production programs or
technical details without notifying us. We apologize
for these inconveniences but we cannot take
responsibility for them. However we do our best to
correct them in shortest time and for that we are
thankful for any kind of help from our visitors. |
8.
Photos, illustrations |
Catalogue and workshop photos on this website serve
first of all as illustrations, accurate technical
parameters are fixed in our official quotations.
Minor differences in the outlook (colour, layout of
handwheels and switches, etc.) might occur. |
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